Returns and Refunds
Returns and Refunds
15 Day Return and Refund Policy
Hassle-Free Returns & Refunds at Maruti Enterprise
We at Maruti Enterprise are committed to your satisfaction. If you encounter any issues with your purchase, we want to ensure a smooth and worry-free resolution. Here's what you need to know about our return and refund policy:
Peace of Mind with a 15-Day Warranty:
We offer a generous 15-day warranty on all products from the date of delivery. If your product isn't functioning properly within this timeframe, you can easily request a replacement or refund.
What Can Be Returned?
- Products that are not working as expected (non-functional)
- Products with condition or malfunction issues
Note: We cannot accept returns due to:
- Missed delivery deadlines
- Products misplaced during transit
Easy Return Process:
- Gather Proof of Purchase: Locate your receipt or invoice with the PI/PO Number, Invoice Number, and Date of Delivery.
- Contact Us: Reach out to our friendly customer support team at info@marutienterprise.online or call or Whatsapp us at +91 7777948717.
- Return the Product: Securely package the product in its original packaging (if possible) and ship it to the address below:
To : Maruti Enterprise
Add : Plot no - F10/B, Near Gayatri Plastic, Gadhechi Road, Kumbharwada, Bhavnagar - 364001
Company GST Number: 24AEBPB0415M1Z3
Company IEC Number: AEBPB0415M
Important Note: You are responsible for covering return shipping costs.
Receiving Your Refund:
Once we receive the returned product, our team will inspect it thoroughly. Upon approval, your refund will be processed and credited back to you within a specific timeframe (details available in our Payment Terms).
Missing Refund?
If you haven't received your refund after a reasonable timeframe, check your bank account first. Processing delays might occur.
Need Further Assistance?
Our dedicated customer support team is always happy to help! Reach out to us at info@marutienterprise.online or call or Whatsapp us at +91 7777948717.
Exchanges for Defective or Damaged Items:
We understand the need for a seamless experience. If you receive a defective or damaged item, we offer a straightforward exchange for the same product and if that same product is not available then we will provide you Refund. Simply contact us via email at info@marutienterprise.online or Whatsapp us at +91 7777948717 and we'll guide you through the process.
Warranty Validation:
To facilitate a smooth warranty claim, please share proof of purchase along with relevant documentation like pictures or testing videos specific to your product.
Shipping Insurance Recommendation:
For items exceeding $500 in value, we highly recommend using a traceable shipping service or purchasing shipping insurance to ensure proper tracking and peace of mind during the return process.
We're Here to Help!
If you have any questions or require further clarification regarding our return and refund policy, please don't hesitate to contact us. We are here to assist you in every possible way.