Return and Refund Policy

Hassle-Free Returns & Refunds at Maruti Enterprise

We at Maruti Enterprise are committed to your satisfaction. If you encounter any issues with your purchase, we want to ensure a smooth and worry-free resolution. Here's what you need to know about our return and refund policy:

Peace of Mind with a 30-Day Warranty:

We offer a generous 30-day warranty on all products from the date of delivery. If your product isn't functioning properly within this timeframe, you can easily request a replacement or refund.

What Can Be Returned?

• Products that are not working as expected (non-functional)
• Products with condition or malfunction issues
• Products with minor cosmetic damages (excluding damage caused during shipping)

Note: We cannot accept returns due to:

• Missed delivery deadlines
• Products misplaced during transit

Easy Return Process:

• Gather Proof of Purchase: Locate your receipt or invoice with the PI/PO Number, Invoice Number, and Date of Delivery.
• Contact Us: Reach out to our customer support team at sales@marutienterprise.com or call us at +91 9725218535.
• Return the Product: Securely package the product in its original packaging (if possible) and ship it to the address below:

Maruti Enterprise
1149, Sir P Pattani Road, Krishna Nagar,
Bhavnagar – 364001, Gujarat, India

Company GST Number: 24AANCA4097K1Z9

Company IEC Number: 2415002224

Important Note: You are responsible for covering return shipping costs.

Receiving Your Refund:

Once we receive the returned product, our team will inspect it thoroughly. Upon approval, your refund will be processed and credited back to your original payment method within the applicable timeframe.

Missing Refund?

If you haven't received your refund after a reasonable timeframe, please check your bank account or contact your credit card company. Processing delays might occur.

Need Further Assistance?

Our customer support team is always happy to help. Reach out to us at sales@marutienterprise.com or call us at +91 9725218535.

Exchanges for Defective or Damaged Items:

If you receive a defective or damaged item, we offer a straightforward exchange for the same product. Simply contact us via email and we’ll guide you through the process.

Warranty Validation:

Please share proof of purchase along with relevant documentation such as images or testing videos to validate your warranty claim.

Shipping Insurance Recommendation:

For items exceeding $75 in value, we recommend using a traceable shipping service or purchasing shipping insurance for added peace of mind.

We're Here to Help!

If you have any questions or need clarification regarding our return and refund policy, please feel free to contact us anytime.